Salesforce.com and Desk.com commissioned a study, conducted by Forrester Consulting, to find out how fast-growing companies are delivering customer service today and better understand how they will...
Getting the word out about what you’re doing can be one of the biggest challenges for any Entrepreneur. The thousands of marketing companies that tell us they can do it for us make it obvious that...
Maybe you just need to be born to new media to “get it”. The Social Media panel at DEW today was a far cry from the big media panel I talked about in an earlier article. With panelists ranging...
I’m at DEW (Digital Entertainment World) in Los Angeles over the next few days, a joint venture between IDG World Expo and Digital Media Wire. It touts to be the first-ever global event for digital...
The hardest question you'll ask as a new entrepreneur just might be; what makes me different? I’ve often struggled with this question and through practice and research have come up with a few...
Here we are again; rushing toward the end of another year. A few things probably come to mind as we wind down 2013 and get ready for 2014. Things like, just how drunk are people going to get in the...
I had the pleasure of attending another rad event at GA (General Assembly) in Santa Monica last night. It was truly rad as Sean Rad – the founder of Tinder – led the conversation. Tinder is one...
I received a great question over the twittersphere today. "What advice would you give to a start-up with a good prototype, amazing product & awesome team?" It's a great question and one that I've...
When many of us think of LA we get a picture of glitz and glam. Then, the thought often occurs that this is the land of the untouchable or unreachable. You might start to question whether you can...
I traveled to Pasadena the other night to attend a "Big Ideas" event. I would like to first thank my GPS for leading me into a back alley where several unseemly individuals were wondering what the...